When it comes to security, there is no room for complacency
Our no. 1 priority is keeping your assets & personal information safe & protected.
When it comes to security, there is no room for complacency
Our no. 1 priority is keeping your assets & personal information safe & protected.
Your Security is Our Priority
At Digital Surge, we prioritise your safety, providing a secure and seamless experience for trading cryptocurrency. Here’s how we protect your assets, your account, and our platform:
Protecting Your Assets
- Fireblocks and MPC Technology: Secure management of cryptocurrency wallets using advanced Multi-Party Computation.
- Cold Wallet Storage: Majority of digital assets stored offline for maximum security.
- Regular Security Audits: External penetration tests and reviews conducted annually.
- Internal Liquidity Management: Secure logging of all asset transfers for full transparency.
- Regular Asset Reconciliation: Frequent checks to ensure accurate records of customer holdings.
Securing Your Account
- 2-Step Verification: Required for all withdrawals.
- Enhanced Withdrawal Security: Withdrawals to new addresses need email confirmation and 2-Factor Authentication; accounts can be instantly locked if unauthorised access is detected.
- Restrict External Transfers: Option to block transfers without additional phone call.
- Multi-Factor Authentication (MFA): Enforced for all services and platforms.
- Strong Password Protection: Securely managed and encrypted passwords.
- Continuous Customer Education: Webinars, articles, and tutorials on account security best practices.
Fortifying Our Platform
- Multi-Layered Security Infrastructure: Continuous monitoring and threat detection.
- Encrypted Data Transmission: All data fully encrypted during transmission.
- Access Controls and Monitoring: Strict access controls and real-time activity monitoring.
- Regular Access Reviews: Frequent checks to ensure only authorised access.
- Transparent Incident Response: Comprehensive plan for swift action and customer communication.
- Commitment to Compliance: Adherence to rigorous industry standards and regular policy updates
